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Clear guidance for every part of the platform.

Step-by-step workflows for seekers, agents, and developers. Pick your role, open a guide, and follow the steps.

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Property Seekers

Learn how to search listings, use maps and filters, save what matters, contact agents, and leave reviews after a real inquiry.

Start searching
2-3 min Home -> Search

Search listings with filters, map, and instant updates

Use the main search page to narrow listings quickly and switch between list view and map view without losing context.

search filters map mobile listings
Open property search

  1. Open Search

    Use the Search link in the header or start from the homepage search bar.

  2. Choose buy or rent

    Set the right market first, then narrow by category, price, beds, baths, area size, district, and listing status.

  3. Use the map when location matters

    Switch to map view to inspect exact areas, then use Search this area to refresh results for the visible zone.

  4. Use mobile filters in one pass

    On mobile, open Filters, pick one or several options, then tap Show Results when you are ready.

1-2 min Search / Listing page -> Save

Save listings and save searches for later

Keep your shortlist organized and avoid rebuilding the same search every time.

saved listings saved searches shortlist favorites

  1. Save a listing from cards or details

    Tap the save icon on any listing card or on the listing details page to keep it in your account.

  2. Save a search once your filters look right

    When you have the right area and filters, save the search so you can reopen it later without rebuilding everything.

  3. Review saved items from your dashboard

    Open your seeker dashboard to revisit saved listings and saved searches in one place.

2 min Listing details -> Inquiry form

Send an inquiry and track it properly

Use the listing page to contact the listing owner cleanly and keep the request tied to your account.

inquiry lead contact agent contact developer

  1. Open the listing details page

    Check the photos, price, specs, project link, and contact card before you reach out.

  2. Send your inquiry from the form

    Submit your message from the listing details page so the inquiry is tied to your account and to the correct listing.

  3. Track inquiries later

    Review your inquiry history from the seeker area to remember who you contacted and when.

2 min Agent profile -> Reviews

Review an agent after a real interaction

Agent reviews are available only after a real inquiry and are reviewed before appearing publicly.

reviews agent review review process trust
Browse agents

  1. Make sure you already sent an inquiry

    Only seekers with a real inquiry or lead linked to that agent can submit a review.

  2. Open the agent profile and write your feedback

    Rate the experience honestly and keep the feedback focused on service, responsiveness, and clarity.

  3. Wait for review

    Reviews are checked before publication, so what you submit is not shown publicly until it is approved.

Publish with confidence

Agents

Learn how to complete your public profile, create listings, submit them for publication, and keep your public page strong.

Browse agent directory
3-5 min Dashboard -> Profile

Complete and polish your agent profile

Your public profile is part of discovery, so complete your business details, phone, WhatsApp, email, city, and specializations early.

profile agent profile specialization contact details public page

  1. Open your profile settings

    Fill in the business name, public description, service city, and the channels clients should actually use.

  2. Review how your card appears publicly

    Your public card and profile page should make sense even before a client opens a listing.

  3. Update it whenever your focus changes

    If you shift to a different city or property type, update your specializations so search results stay accurate.

5-8 min Dashboard -> Listings -> Create

Create a listing the right way the first time

A strong listing depends on accurate location, price, specs, photos, furnishing, and status data.

create listing photos price location specs

  1. Choose the correct listing type and category

    Set sale or rent correctly, then pick the category and pricing carefully before moving deeper into the form.

  2. Fill specs completely

    Bedrooms, bathrooms, floor, total floors, furnishing, area size, and listing status all affect search quality.

  3. Add strong photos and review the preview mentally

    Use clear images and double-check anything that would be public-facing in the listing card and details page.

2-4 min Dashboard -> Listings -> Submit for Review

Submit, handle rejection, and resubmit cleanly

Listings are not public until approved. If a listing is rejected, you can edit it and submit it again.

submit listing review process rejected listing resubmit

  1. Submit when all public details are ready

    Once you submit the listing, it enters the publication review process.

  2. Read rejection reasons carefully if returned

    Rejected listings keep the rejection reason so you know what must change.

  3. Edit and resubmit

    After fixing the details, send the listing back to review without creating a duplicate entry.

Ongoing Public profile -> Listings & Reviews

Strengthen your public profile with listings and reviews

Your public page works best when your listings are current, your contact channels work, and your review section reflects real client interactions.

public profile reviews trust contact visibility

  1. Keep active listings current

    Inactive or outdated details make the public page feel less trustworthy.

  2. Respond quickly to real inquiries

    Fast responses improve the chance of repeat visits, better reviews, and stronger word of mouth.

  3. Use reviews as proof, not decoration

    Reviews are moderated and inquiry-based, so they work best when the service itself is solid.

Build and publish at scale

Developers

Learn how to set up your company profile, create projects, add listings to a project, and move through publication smoothly.

Browse developers
3-5 min Dashboard -> Company Profile

Complete the company profile before publishing

Your developer profile supports project trust, contact clarity, and discoverability across the public directory.

developer profile company profile contact branding

  1. Add the right company details

    Update your company description, website, phone, logo, and service city before you push projects live.

  2. Check the public profile mentally

    A strong developer profile should explain who you are before a buyer even opens a project.

6-10 min Dashboard -> Projects -> Create

Create a project with complete public data

Projects need strong structure: type, city, area, price range, status, total units, and geolocation.

create project project type price range city map

  1. Start with the project basics

    Choose the project type, city, area, and status carefully because they drive search and map discovery.

  2. Set realistic pricing and totals

    Enter price ranges, total units, and development details exactly as you want them to appear publicly.

  3. Check location accuracy

    Projects with valid latitude and longitude are far easier to understand on the map experience.

4-6 min Dashboard -> Listings -> Create -> Assign project

Add listings and connect them to the right project

Listings tied to projects should reinforce the project page, not duplicate or contradict it.

project listings units inventory developer listing

  1. Create the project first

    A listing cannot represent the right project context if the project itself is incomplete or not ready yet.

  2. Assign listings carefully

    Use the correct project link so View All Listings and project-related discovery remain accurate.

  3. Keep project and listing prices aligned

    Mismatch between a project range and listing price weakens buyer trust immediately.

2-4 min Dashboard -> Projects -> Submit for Review

Submit and resubmit projects smoothly

Projects follow a review process before public visibility. Rejected projects can be edited and sent back again.

project review submit project rejected project resubmit

  1. Submit only when public information is complete

    Titles, descriptions, location, images, and price ranges should already be ready for public viewing.

  2. Use rejection reasons as an exact checklist

    If a project is rejected, fix the stated issues directly instead of duplicating the project.

  3. Resubmit after corrections

    Once corrected, the same project can move back into review and later return to public search and maps.

Platform Rules

How trust and visibility work on Nefroon.

The rules that shape what becomes public, who can review whom, and how search, maps, and profiles stay aligned with real data.

Nothing becomes public before review

Listings, projects, and reviews all pass through review where required, so the public experience stays cleaner and more trustworthy.

  • Listings and projects appear publicly only after approval.
  • Rejected content can be corrected and submitted again.
  • Public search and map results reflect approved content, not drafts.

Reviews are tied to real interactions

Agent reviews are intentionally limited so the platform rewards real service, not random feedback.

  • A seeker must have a real inquiry with the agent before reviewing.
  • Reviews are reviewed before publishing on the profile.
  • Published reviews appear on the agent profile only after that review step is complete.

Maps, filters, and public profiles work together

The strongest results come when your content, location, and public profile details all agree with each other.

  • Search filters rely on real listing and project fields.
  • Map views benefit from correct city, district, and coordinates.
  • Public profile pages become more useful when listings or projects are complete and current.
FAQ

Answers to the questions people ask most.

Use the search field to narrow the page, or browse these quick answers directly.

No. You can browse listings, projects, agents, developers, careers, and blog content without an account. You need an account only for actions such as saving, sending some requests, or managing content from a dashboard.
It usually means the content is still in draft, under review, rejected, or not fully approved yet. Only approved public content appears in search and map results.
No. A seeker must already have a real inquiry or lead linked to that agent before a review can be submitted, and the review is checked before publication.
Open the rejected listing, read the rejection reason carefully, fix the exact issues, then resubmit the same listing for review instead of creating a duplicate.
Edit the existing project, fix the rejection reasons, and resubmit it. The goal is to continue the same project record instead of starting from scratch.
Applications are stored inside the admin careers area. CV files are retained for a limited period and older files are pruned automatically while the application record remains available for review.
Yes. Mobile search uses dedicated filters, map layouts, and quick details sheets so you can explore listings and projects without losing context.
Use the support options at the bottom of this page. The help center is for guidance, while direct support is for situations where you need a person to step in.
Direct Support

Still need a person to step in?

Use the channel that fits the kind of help you need.

Email Support

Use email when you need a direct reply from the team about your account, publishing, or technical issues.

support@nefroonhomes.com

Start With Search

If your question is really about discovering property, jump straight into the property search experience.

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